REFUND POLICY:
Requests for program refunds must be submitted IN WRITING NO LATER THAN ONE WEEK PRIOR TO THE FIRST SCHEDULED CLASS OF THE SESSION.

CREDIT POLICY:
Once the deadline for refund requests has passed, class credit is available for the unused portion of the fees. All credit requests must be submitted IN WRITING. The credit amount will be based on the date of receipt of the written request.

All credit and refund requests must be emailed to info@lilsluggersvolusia.com.

MAKE-UP CLASSES:
Make-up classes are provided as a courtesy and are not guaranteed. They must be scheduled in advance and are based on availability. All make-ups must be completed during the session in which the participant is enrolled. In the event of a class cancellation, we will make every effort to provide a make-up class at the day and time as the regularly scheduled classes, however this cannot be guaranteed due to space and staffing considerations.

AGE-APPROPRIATENESS:
We require children participate in the proper age appropriate classes as defined in our literature and website. The proper class is determined by the child’s age at the first class of the session. Any exceptions must be approved by the program director and will be assessed for suitability by the instructor in the first class of the session. Please see our websites for all additional enrollment terms and conditions.

DROP-OFF POLICY:
Our programs are not drop-off classes. Parents or caregivers of all participants must stay in the building during classes in case your child needs assistance.

TRIAL CLASSES:
No-obligation trial classes are offered as a courtesy to determine a child’s readiness for the Lil Sluggers program. They are based on class availability and must be scheduled in advance. If a sign-up results in a registration then payment for that class is due including the remainder of the session fees.

PAYMENT:
Only payment in full secures your child’s spot in a class. No reserving or holding spots will be permitted. We accept Visa, MasterCard, check or cash.

SIBLINGS:
Younger siblings are welcome to observe the class but for safety reasons we cannot allow these younger children to walk and crawl around the field and play with equipment in the same area as the class. If you wish, you may ask the instructor for some equipment for the child to play with in another area where classes are not being conducted. Older siblings are welcome to watch but due to the focus and attention required in these classes we may not allow them to participate in the class in any manner. This is also to prevent injury to the participating children.